REVIEWS & TESTIMONIALS

Portofino Pool Services and Outdoor Living strives to make sure every client – residential and commercial – is absolutely thrilled with our services. The box to the right is a “live feed” of what our customers are saying about us all over the Internet.

Click the “view more” link at the bottom of the box see more reviews. Or scroll down the page for more testimonials from some of our bigger and better-known clients in the northern Florida area.

THE BOLLES SCHOOL

Dear Mr. Manilla,
This quick note is in favor of our Portofino Site Manager and Service Team for the Bolles School swimming pools. As I was cleaning up and closing the pool the other night, I enjoyed a moment of reflection on how nice the pool and water quality looked following a full day’s use of the facility. It made me think that in my five years on this deck, your team has worked the hardest to remain in constant communication with the coaching staff regarding our water quality. They have been the best at keeping us clean and clear. It is important to them that our facility looks its best on race day and adjusts chemical drops accordingly.

Personally, I appreciate that Portofino is flexible when our school schedule changes for exams, holidays, special events, etc. and we need to put athletes/students in the pool during “Portofino time”. Thankfully, we enjoy ample space and they make it easy to meet our needs and keeps us informed with chemical safety.

Our summer schedule is just around the corner. Between Day Camp, Swim Camp, and our regular club programming, our 15 hour/day schedule does not lend itself to much maintenance time. We appreciate their hustle to get a great deal accomplished in a short period of time.

Personally, I am hopeful that our Portofino Site Manager and Service Team remain as our service staff during my entire tenure.

Respectfully,

Dale Porter​

Former Head Coach, Bolles School Sharks

 

 

Current Bolles Head Swim Coach, Jon Sakovich, speaks to the importance of water maintenance, as it relates to the health and performance of swimmers.

JACKSONVILLE COUNTRY DAY SCHOOL

“We have gone through a lot over the years in maintaining the pool. You see the pool here is a classroom. It’s a classroom that 500 students use every single day in the fall and in the spring. And it’s essential in that classroom – in the same way that we sweep and clean our regular classrooms – that we have clean, healthy water for those children to be able to take their classes in every single day. Portofino has provided that in a very low cost, efficient fashion.”

Terry Bartow

Head of School, Jacksonville Country Day School

THE LODGE & CLUB AT PONTE VEDRA BEACH

Dear Jack,
I want to formally recognize one of your outstanding team members.

The Lodge & Club suffered a serious water main rupture the morning of Tuesday, September 15th. The rupture occurred at the 4″ PVC isolation valve located at the water entry point to the main resort. It is estimated the the initial rupture commenced at close to 0500 in the morning.

Thankfully your staff member was on site conducting routine pool preventive maintenance provided by Portofino Pools and he noticed a significant amount of water entering the garage not long after the rupture. Without hesitation, he immediately contacted the front desk staff and attempted to identify the source of the flooding. Realizing that the flooding was out of control, he then proceeded to salvage the equipment staged on the floor in both the housekeeping storeroom and office. Relying on their previous experience concerning potential water electrocution, the Portofino staff member directed individual not to step into the water without first securing energized electrical equipment. While standing on a non-conduction chair, he removed several computer and time clock electrical plugs from a wall receptacle that was dangerously close to the high water line.

When I arrived on site at 0520, they provided me a detailed briefing on the current flooding conditions and his remedial actions. Since day one, I have been impressed with your staff member’s performance while maintaining the aquatics at The Lodge & Club, but their actions that morning went well beyond what is expected. Please pass on my heartfelt gratitude and that their hard work does not go unnoticed.

Very Respectfully,

Scott J. Fogg

The Lodge & Club